Service is all very important and we now have an established reputation for our personal and caring approach, combined with a swift delivery service, which we regard as the key to our continued success since the foundation of the company in 2001. If, for any reason you are not completely satisfied with your purchase, you may exchange it or return it for a refund or credit (excluding shipping & handling). Refunds will be provided on the condition of the product received and restocking fees of 50% will apply. NO Exceptions.
For further details please refer to our return and exchange policy: returns@basketsulove.com
ORDERS ARE PROCESSE-D MONDAY THROUGH FRIDAY. ORDERS RECEIVED BY 11:00 AM EST ARE USUALLY PROCESSED ON THE SAME DAY. ORDER RECEIVED AFTER 11:00 AM EST ARE USUALLY PROCESSED THE NEXT BUSINESS DAY.
ORDERS RECEIVED SATURDAY, SUNDAY AND HOLIDAYS ARE PROCESSED THE NEXT BUSINESS DAY
ONLINE ORDERING:
WE ACCEPT PayPal, VISA, MasterCard, AMEX, Discover, JCB CREDIT CARD PAYMENTS. DISCOVER, THIS FORM OF CREDIT CARD PAYMENT IS PROCESSED VIA PAYPAL ONCE YOUR ORDER IS PLACED, YOU WILL RECEIVED TWO EMAILS FROM US. THE FIRST IS A CREDIT CARD RECEIPT THE SECOND IS AN ORDER CONFIRMATION
IF YOU DO NOT RECEIVE TWO EMAILS, THIS MEAN YOUR ORDER DID NOT SUCCESSFULLY COMPLETE. THE ONLINE ORDERING PROCESS AND YOUR ORDER MAY NOT SHIP OR YOUR ORDER MAY BE DELAYED. IF YOU DID NOT RECEIVE TWO EMAILS WHEN ORDERING. IT IS YOUR RESPONSIBILITY FOR CONTACTING US TO CONFIRM THE STATUS OF YOUR ORDER:
Email: sales@basketsulove.com
Call: +1.905.326.0326
Toll Free: 1.866.6333.757
ORDER PROCESSING:
We are NOT RESPONSIBLE for the delays in processing due to transmission delays or technical failures.
MULTIPLE ORDERS:
MULTIPLE ORDERS OR ORDERS FOR SEPARATE ADDRESSEES MUST BE INDIVIDUALLY ENTERED. IF YOU HAVE MORE THAN FIVE (5) RECIPIENTS, OUR CUSTOMER SERVICE STAFF WILL BE PLEASED TO TAKE YOUR ORDER ON THE PHONE, JUST CALL US AT Toll Free: 1.866.6333.757 or GTA +1.905.326.0326
INFORMATION ON SHIPPING AND REFUND POLICIES PLEASE REFER TO SHIPPING POLICIES.
Baskets U Love
50 West Wilmot St. Unit#5 Richmond Hill ON L4B 1M5 Canada
Call +1.905.326.0326 Toll Free: 1.866.6333.757
For any questions or Comments Please contact us Monday-Fridays through
Email: Customercare@basketsulove.com
Fax: +1.905.326.7575 Toll Free Fax: 1.877.9268.757
|
